How do I give a customer store credit?

  1. Enter the purchase amount.
  2. Select EARN.
  3. Tap ADD CREDIT.
  4. Ask the customer to scan the QR before it expires.
  5. Ask the customer to tap Confirm Earn. Scanning alone does not finish Earn.

Credit is calculated from your current reward ratio. Tap CANCEL if you need to stop the QR.

If Earn fails, see What should I try when Earn or Redeem fails?.