Can several customers use their Retuck credit toward the same purchase?
Yes — if your store chooses to allow it.
Retuck never merges customer balances. Each customer keeps their own store credit with your business.
If several customers want to apply Retuck credit toward the same real-world purchase:
- Run a separate Redeem for each customer.
- Ask each customer to scan and Confirm Redeem for their own amount.
- Apply those separate credits toward the sale according to your store's policy.
Retuck records each redemption separately. Retuck is not your point of sale or payment processor and does not decide the terms of the underlying sale.
Your store also decides whether Retuck credit can be used with discounts, offers, or other payment methods — see Can Retuck credit be combined with discounts, offers, or other payment methods?.
If you still need help, contact Retuck Support: support@retuck.io or /contact.