How do I redeem store credit?

1. Enter the amount to redeem for this customer.
2. Select REDEEM.
3. Tap REDEEM CREDIT.
4. If approval is required, complete it first.
5. Ask the customer to scan the QR before it expires.
6. Ask the customer to tap Confirm Redeem. Scanning alone does not finish Redeem.

For larger amounts:

• Owners approve with Merchant Password
• Staff can enter the password or tap REQUEST OWNER APPROVAL

Enter only the amount that customer is authorizing for this sale. Retuck does not merge balances across customers. If more than one customer is applying credit toward the same purchase, run a separate Redeem for each customer — see Can several customers use their Retuck credit toward the same purchase?.

To check store credit first, see How can I check how much credit a customer has?.

Do not exchange Retuck store credit for cash.

If Redeem fails, see What should I try when Earn or Redeem fails?.