What is a Customer Ref?

Your Customer Ref is your unique Retuck number.

Merchants may ask for it to:

• find your account
• check your balance and recent activity
• correct a previous transaction

You can find your Customer Ref:

• on retuck.io/me
• on your Retuck Wallet pass

For merchants

Ask the customer for their Customer Ref when you need to look them up, review recent activity, or correct a transaction.

See How can I find a customer's balance or previous transactions?.