What happens if Retuck cannot approve paid activation?
If you paid in Checkout but Retuck cannot approve paid activation:
- That subscription is terminated
- 100% of that payment is returned
- You should not make another payment for the same rejected activation
- This path is separate from ordinary voluntary cancellation (which has no prorated refund)
Retuck may request reasonable supporting evidence through Support before a final decision. There is no fixed review timeframe.
See How does business verification affect paid plans?.
If you still need help, contact Retuck Support: support@retuck.io or /contact. For billing questions, use billing@retuck.io.