What happens if Retuck cannot approve paid activation?

If you paid in Checkout but Retuck cannot approve paid activation:

  • That subscription is terminated
  • 100% of that payment is returned
  • You should not make another payment for the same rejected activation
  • This path is separate from ordinary voluntary cancellation (which has no prorated refund)

Retuck may request reasonable supporting evidence through Support before a final decision. There is no fixed review timeframe.

See How does business verification affect paid plans?.

If you still need help, contact Retuck Support: support@retuck.io or /contact. For billing questions, use billing@retuck.io.