What happens if a renewal payment fails?

If a renewal payment cannot be completed, Retuck access may become billing-restricted when paid entitlement is no longer valid.

• Your Retuck data, customer balances, and transaction history remain preserved
• Stripe may retry the payment or offer payment recovery
• Sign in and use Pay / Update payment (or Update payment in Billing & Plan) to resolve it
• Successful payment or recovery restores applicable paid access

Retuck does not publish an exact retry schedule — follow the in-app recovery options and any payment email you receive.

If you no longer want Retuck while payment is restricted, you can cancel immediately from the restricted billing screen. See How do I stop Retuck from renewing?.

If you still need help, contact Retuck Support: support@retuck.io or /contact. For billing questions, use billing@retuck.io.