How do I add or correct my VAT number?

  1. Open MENU → Settings → Business Profile.
  2. Make sure your Country is set (required before entering a VAT / Tax ID).
  3. Enter your VAT / tax ID in the field shown for your country.
  4. Save your Business Profile.

If a VAT number is already saved, it stays read-only until you tap Edit. Clearing a saved VAT number asks for confirmation because it can affect future billing / tax handling.

A VAT number is not required in every country. Follow the on-screen guidance for your location.

United Kingdom / Northern Ireland: For Retuck subscriptions, use a UK VAT number beginning with GB. XI-prefixed VAT numbers are not accepted. If you are not VAT-registered, you may leave VAT blank and continue through the applicable business-verification path.

Related: What can I change in Business Profile?, How is VAT applied to my Retuck subscription?.

If you still need help, contact Retuck Support: support@retuck.io or /contact. For billing questions, use billing@retuck.io.