How do I delete my Retuck account?

You can request deletion of your Retuck account and personal data from /me.

  1. Open your /me page.
  2. Select Account ▾.
  3. Choose Delete account.
  4. Read the information carefully.
  5. Type DELETE to confirm.
  6. Continue with the same Apple or Google account you use with Retuck.

Your deletion request starts a 7-day cooling-off period.

During those 7 days your Retuck account is unavailable for normal use. You can cancel the request by signing in again with the same provider and choosing to cancel.

After the cooling-off period ends, account deletion becomes permanent. Promotional store credit across participating businesses is forfeited. Some transaction records may be kept for legal and accounting reasons without your name or email.

Your wallet pass may be removed or may remain on your device showing a closed / zero balance state, depending on the wallet provider. An old pass cannot restore a deleted account. You may remove it manually from Apple Wallet or Google Wallet if it is still there.

If you use Retuck again later, you start a new Retuck customer account with no old credit or history.

If you need help, contact Retuck Support: How do I contact Retuck support? or privacy@retuck.io.